Supposedly it’s designed for kids, but are you kidding me? I’d take this dorm in a heartbeat!
Honestly, I have never dealt with a company whose customer service is truly 50/50. I have had some terrible customer service reps in my day but to hit and miss 50% of the time is crazy. It’s almost positive that if I get a shitty one at first and I hang up and call right back that the next one will be helpful. Good thinking there massive entertainment providing corporation. It baffles me…. Sometimes I have the most helpful people who honestly are competent enough to listen to what I’m saying, look at the account, and see that I’m not trying to swindle a credit out of you and sometimes I get people who honestly are too fucking lazy to read the notes left on the account that already specify what i’m calling for and why I am getting a credit. The biggest issue I have with this besides wasting countless hours of my time on the phone with you is that when things get a little too complicated for your brain to handle you put me on hold without telling me and then just pop me back to the main menu so that it’s someone else’s problem to deal with now. Aggravating, kids….uberly fucking aggravating.
I hate your face.
But, I still love your commercials.